Terms of Use & Privacy Policy

Privacy Policy

Introduction
The purpose of this privacy policy is to inform you about how MonAnnuaire Conciergerie, represented by AR Digital, collects, uses, and protects the personal data you provide to us when using our website. MonAnnuaire Conciergerie is committed to respecting your privacy and protecting the personal information you share with us.

Data controller
The data collected on the site are processed by:
AR Digital
Address: SRT-FLR26-Hot Desk #08, Sheikh Rashid Tower – Dubai World Trade Center, Dubai, UAE
Email: contact@monannuaire-conciergerie.fr

Data collected
We collect the following information when you use our site:

• Contact details : such as your name, email address, telephone number (if applicable).
• Navigation data : including your IP address, pages visited, date and time of visit.
• Data required for services : all the information needed to get in touch with concierge services.

Purpose of data collection
The data we collect is used to:

1. Improve the quality of our services and your user experience.
2. Connect users with concierge services listed on our site.
3. Answer your questions and requests via our contact form.
4. Ensure the security and proper functioning of the site.

Legal basis for processing
We process personal data based on our legitimate interest in improving our services and our contractual obligation to our users, as well as on your explicit consent for certain types of processing.

Data retention period
The personal data collected is kept for a period that may not exceed that necessary for the purposes for which it is collected. Beyond this period, it will be deleted or anonymized, unless a legal obligation requires longer retention.

Data sharing
The personal data collected by MonAnnuaire Conciergerie is intended exclusively for internal use. It will never be sold, rented, or shared with third parties, except when necessary to connect with real estate concierge services or for legal reasons.

Data security
We implement all necessary technical and organizational measures to protect your data against alteration, loss or unauthorized access.

Your rights
In accordance with the applicable provisions, you have the following rights regarding your personal data:

• Right of access : obtain confirmation that your data is being processed and receive a copy.
• Right of rectification : request correction of your information if it is inaccurate or incomplete.
• Right to object : object to the processing of your data for legitimate reasons.
• Right to erasure : request the deletion of your personal data under certain conditions.
• Right to portability : receive your data in a structured, commonly used and machine-readable format.
• Right to withdraw your consent at any time for processing based on consent.

To exercise these rights, you can contact us at the following address: contact@monannuaire-conciergerie.fr.

Cookies and trackers
Our website uses cookies to improve your user experience and compile visitor statistics. You can manage your cookie preferences in your browser.

Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. We encourage you to review it regularly to be informed of any changes.

Contact
For any questions regarding this privacy policy or exercising your rights, please contact us by email at: contact@monannuaire-conciergerie.fr.

Terms of Use

Welcome to MyConcierge Directory (https://monannuaire-conciergerie.fr/), a service provided by AR DIGITAL, a company based in Dubai, United Arab Emirates. By using our site, you agree to these terms of use. We encourage you to read them carefully.

1. Purpose of the directory
   MonAnnuaire Conciergerie is a platform that allows real estate concierge services specializing in short-term rentals to list their properties. The directory offers users the opportunity to:

• Consult a list of concierge services by geolocation or services offered.
• Discover information, photos, and contact details provided by the concierge services.
• Leave reviews on the listed concierge services.

For registered concierge services, My Concierge Directory allows you to:

• Create a fact sheet including photos, a link to their website, and their contact information.
• Be visible to a target audience looking for concierge services.

2. Free and features
   The service is currently free for all parties (concierges and users). However, MonAnnuaire Conciergerie plans to introduce a paid service in the future, offering:

• A highlight of registered concierge services.
• Additional features.

Changes to paid offers will be communicated to users and registrants before their implementation.

3. Role of My Directory Concierge
   MonAnnuaire Conciergerie acts exclusively as an intermediary by connecting concierge services with users, including “visitors” who may be owners seeking concierge services. We:

• We do not guarantee the quality, availability, or compliance of the services offered by the listed concierge services.
• We decline all responsibility in the event of a dispute between concierges and visitors/owners.
• We disclaim all liability for the relationship or transactions between an owner and a concierge.

4. Responsibility of users and concierges
   Registered concierge services and users are committed to providing accurate and up-to-date information. Any information or content (text, images, links, etc.) published on MonAnnuaire Conciergerie is their sole responsibility. As such, they must:

• Be legally authorized to carry out their activity (for concierge services).
• Ensure that the texts, images, or other content provided comply with applicable laws, particularly those relating to intellectual property.
• Assume all legal consequences arising from inaccurate, illegal, or misleading content.

5. Use of personal data
   By registering on MonAnnuaire Conciergerie, users and concierge services agree that their contact information may be used by MonAnnuaire Conciergerie for administrative or commercial purposes, and shared with partners for promotional or commercial offers. Users may exercise their rights in accordance with applicable data protection legislation by contacting our department at the following address: contact@monannuaire-conciergerie.fr.
6. User reviews
   Visitors may post reviews of listed concierge services. These reviews must adhere to the following principles:

• Be honest, respectful and not defamatory.
• Do not contain offensive, abusive or illegal content.

MonAnnuaire Conciergerie reserves the right to moderate or delete any non-compliant review.

7. Modification of the conditions of use
   MonAnnuaire Conciergerie reserves the right to modify these terms and conditions at any time. Users will be notified of any changes via the website.
8. Contact
   For any questions or assistance, you can contact us at the following address: contact@monannuaire-conciergerie.fr.
9. Applicable law
   These terms and conditions are governed by the laws in force in Dubai, United Arab Emirates. In the event of a dispute, the parties agree to refer to the competent courts of Dubai.